Privacy policy
Last updated: June 21, 2026
1. Overview
This policy explains what information Findorro ("we," "us," or "our") collects, how we use it, and the choices you have. By using Findorro (the "Service"), you agree to the practices described here.
2. Information we collect
| Category | Examples |
|---|---|
| Account information | Name, email address, password (encrypted) |
| Usage data | Pages visited, features used, log data, device/browser type |
| Prospect data you upload | Names, emails, company info you import to run outreach campaigns |
| Mailbox connection data | SMTP/IMAP credentials (encrypted at rest) you provide to send/receive email |
| Payment information | Processed by our third-party payment provider — we do not store full card numbers |
3. How we use information
- To provide and operate the Service, including sending emails on your behalf via your connected mailboxes
- To detect and prevent bounces, spam complaints, and abuse that could harm deliverability
- To communicate with you about your account, updates, or support requests
- To improve and maintain the Service, including bug fixes and performance monitoring
- To comply with legal obligations
4. How we share information
We do not sell your personal information. We may share data with:
- Service providers who help us operate the platform (e.g. hosting, database, email-verification, and payment providers), under confidentiality obligations
- Law enforcement or regulators, where required by law
- A successor entity, in the event of a merger, acquisition, or sale of assets — your data would remain subject to this policy or a comparable one
5. Data security
We use industry-standard measures to protect your data, including encryption of sensitive credentials (such as mailbox passwords) at rest, and access controls limiting who can view stored data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data retention
We retain your account and prospect data for as long as your account is active, or as needed to provide the Service. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
7. Your rights
Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the email below.
8. Cookies
We use essential cookies to keep you logged in and to remember basic preferences. We do not use third-party advertising trackers.
9. Children's privacy
The Service is not directed to individuals under 16, and we do not knowingly collect personal data from children.
10. International data transfers
Your data may be processed and stored in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.
11. Changes to this policy
We may update this policy from time to time. We will indicate the date of the most recent revision at the top of this page.
12. Contact
Questions about this policy or your data can be sent to privacy@findorro.com.